By Rafiq Vayani
KARACHI: Gerry’s dnata, the leading ground services provider in Pakistan, has marked an important milestone in its ongoing commitment to safety and security. The company has achieved IATA Safety Audit for Ground Operations (ISAGO) Registration in Pakistan, and obtained ISAGO Station Accreditation at Karachi International Airport following successful completion of ISAGO audits. Gerry’s dnata is the first ground services provider to be awarded the prestigious safety certification in Pakistan.
“We are proud to be awarded IATA’s prestigious ISAGO Registration in Pakistan,” said Syed Haris Raza, Vice President of Gerry’s dnata. “As one of our core values, safety is integrated in all aspects of our operational, training and people management processes. We constantly monitor and measure our safety performance and engage our colleagues at all levels of the organization in continuous improvement. The achievement of the ISAGO Registration demonstrates our commitment and ability to meet the highest industry standards.”
Gerry’s Group and dnata, one of the world’s largest air services providers, joined hands in 1993 to provide ground handling services at Karachi Airport. Since then, the joint venture has continually expanded its operations in the country and today serves 11 airline customers at seven Pakistani airports. Gerry’s dnata’s 2,500 dedicated employees assist over 4.5 million passengers and handle 130,000 tons of cargo annually.
ISAGO is an industry global standard for the oversight and audit of ground service providers. It is complementary to the internationally recognized and accepted IATA Operational Safety Audit (IOSA) designed to assess the operational management and control systems of an air operator. The implementation of the ISAGO aims to address the safety risks and incident costs of ground operations.
ISAGO is conducted in a standardized and consistent manner using internationally recognized standards and requires conformance with the applicable ISAGO Standards and Recommended Practices at both the corporate and station levels.
