ABU DHABI: The Khalifa Fund for Enterprise Development (KFED) has revealed that it has successfully obtained accreditation for six International Organization for Standardization (ISO) standards, covering the Fund’s quality management systems. The accreditation was granted by Lloyd’s Register Quality Assurance (LRQA).
KFED was able to receive international accreditation for ISO 9001, ISO 45001, ISO 14001, ISO 10001, ISO 10002, and ISO 10004. The recent accomplishment is part of the Fund’s efforts to contribute to achieving the Abu Dhabi government’s vision of providing quality work across government entities, corporate excellence and global leadership.
Mouza Al Nasri, Acting Chief Executive Officer, KFED, shared that obtaining accreditation for these international standards demonstrates the Fund’s continued interest in achieving excellence in work while also ensuring the application and adoption of best quality global standards to help realize its vision and strategic plan and to provide sustainable and innovative services.
She added that receiving accreditation for ISO 9001:2015 is in line with the KFED’s keenness to maintain quality in services provided to its customers while obtaining ISO 10001:2018 affirms the Fund’s adherence to the Customer Service Charter. She also noted that receiving ISO 10002:2018 and ISO 10004:2018 falls under the Fund’s drive to properly handle and manage customer complaints and ensure customer satisfaction respectively.
Al Nasri further pointed out that obtaining ISO 14001:2015 shows the KFED’s responsibility towards society as the standard is related to environmental management and achieving environmental sustainability. The Fund is also committed to the health and safety of its employees, customers and visitors, as represented by obtaining ISO 45001:2018 for the occupational health and safety management and performance.
Al Nasri emphasized that KFED will continue to apply best practices and international standards, establish strategic partnerships with the government sector, achieve customer happiness and maximize the contribution of entrepreneurship to the national economy.
KFED adopted a long-term plan aimed at improving the level of its financial and consulting services, with the goal of ensuring better customer satisfaction and enhancing the quality of work to achieve excellence and leadership.
