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Fortis Redefines Business Operations with POS & CRM for UAE Merchants and Their Customers

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Fortis, a renowned provider of payment solutions, proudly announces its entry into the UAE market with an integrated Point-of-Sale (POS) and Customer Relationship Management (CRM) system. Tailored for small service and retail businesses, Fortis empowers entrepreneurs to seamlessly manage offline and online transactions, streamline orders, implement personalized loyalty programs, and efficiently operate their businesses.

Fortis is developed to connect merchants and customers to generate more revenue for merchants while providing a seamless omnichannel experience to customers. The simplicity and user-friendly interface sets Fortis apart from all-in-one solutions offering what merchants need without any unnecessary functionality.

Fortis POS & CRM Solution offers a platform to serve customers both online and offline. The versatile system accommodates various payment methods, allowing businesses to accept payments by cash, card, or through convenient online links. Entrepreneurs can now expand their reach and sales through web stores or WhatsApp, providing a seamless shopping experience for customers.

Key features of Fortis POS & CRM will include:

  • Versatile Payment Options: Let customers pay where and in the way that suits them – be it cash, card, or online links.
  • Omnichannel Sales: Reach and serve customers both online through web stores or via WhatsApp, and offline in a store, service point or at home;
  • User-Friendly, Attractive and Modern Interface: Fortis provides a simple and easy-to-use solution with a friendly interface, catering specifically to small retail and service businesses. Employees won’t need to spend 15 days learning with Fortis; they’ll figure it out quickly. Sleek design, intuitive navigation, responsive and adaptive interface;
  • Operation through Web and Android smartPOS: The system works seamlessly online through web platforms and Android POS smart terminals;
  • Loyalty Programs and Memberships: Introduce personalized loyalty programs and memberships to encourage customer retention and increase sales.
  • Appointment Management: Efficiently manage appointments to simplify the process of receiving a service;
  • Delivery Kit: Fortis POS & CRM is at the heart of any business. If a merchant need, Fortis provides an Android-based Smart POS, empowering with the capability to seamlessly accept payments;

Fortis is already available to order online, with some of the features described coming in the coming months. The company’s experts are available to provide clients with a comprehensive overview of Fortis’ current capabilities.

Fortis excels in scenarios involving omnichannel interactions. For instance, it seamlessly accommodates retail outlets that conduct in-person sales and utilize courier services for deliveries. It’s equally effective for points of sale that receive customer orders through platforms like Whatsapp/QR-menu, allowing customers the flexibility to either pick up items in-store or opt for delivery. Additionally, Fortis supports businesses with online bookings, ensuring a smooth process where payments for services and/or additional purchases are effortlessly managed at the point of sale.

With over a decade of experience in developing payment solutions for small and medium businesses, the founding team has gained the trust of 30,000 merchants worldwide under another brand. The company’s commitment to excellence is evident in its broad customer base, including small groceries, phone and accessories stores, clothing stores, beauty salons, barbershops, cleaning and printing services, among others.

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