News Desk
DUBAI: Dubai Duty Free received two awards at Trip.com Group Global Partner Summit with the “Outstanding Travel Retail Partner of the Year.” and “Global Outstanding Tourism Partner” at the awards ceremony held on 18th December at Abu Dhabi National Exhibition Centre (ADNEC) in Abu Dhabi.
Organised by Trip.com Group, a leading global travel service provider, the Global Partner Summit which is held under the theme ‘A Shared Journey to a Better World’, saw guests from across the travel industry, including hotels, airline, tour operators and destination marketing partners, who all gathered to envision the future of travel.
Dubai Duty Free was recognised for its outstanding performance and strategic partnership with Ctrip, one of the companies under Trip.com Group. As a key partner for Ctrip Global Shopping and Ctrip Group’s shopping scene in Dubai, the airport retailer plays a pivotal role in offering a wide selection of brands and a world-class shopping experience to Chinese customers.
Commenting on the awards, Dubai Duty Free Managing Director, Ramesh Cidambi said, “We are delighted to receive these two awards from Trip.com Group. To be selected as one of Ctrip’s most outstanding global and travel retail partners outside China highlights the long relationship with Ctrip and the ongoing importance of Chinese travellers to our business.”
Dubai Duty Free Senior Vice President for Human Resources, Mona Al Ali along with Salim Dahman, Senior Manager – Marketing and Sunshine Bian, Manager – Resourcing & Employee Development, accepted the awards on behalf of the operation.
Over the years, Dubai Duty Free has worked closely with Ctrip Global Shopping, adhering to the service philosophy of “user-first” and consistently aligning with Ctrip Group’s user service priorities. The deep cooperation between the two parties has continuously enhanced the high-quality service experience for Chinese outbound travelers, based on mutual empowerment.
In addition, Dubai Duty Free employs a large number of Chinese staff and ran targeted promotions and product listings specifically for Chinese New Year and the Chinese Mid-Autumn Festival., providing exceptional service to Ctrip Group’s customers during their travels to Dubai, which has added value to the services and offered travelers an improved experience.
