ISLAMABAD: Pakistan Telecommunication Company Limited (PTCL) has deployed Nokia automation, analytics and machine learning software to enhance the customer experience and improve customer service accuracy and efficiency. Among the products rolled out are Nokia Service Management Platform (SMP), which automates and simplifies the entire customer care process, and significantly reduces the time to resolve customer issues while improving accuracy. Nokia …

By Rafiq Vayani ABU DHABI: Etihad Engineering, the Maintenance, Repair and Overhaul (MRO) arm of Etihad Aviation Group, has been expanding its operations in aircraft maintenance and parking, to meet the new requirements of airline operators as fleets have been grounded due to the COVID-19 pandemic. The MRO provider continues to adapt to the ever-changing market needs and leverages its …

News Desk ABU DHABI: Etihad Airways, the national airline of the UAE, is encouraging travellers to start planning their next trip, once travel restrictions ease, with the launch of ‘Etihad Travel Voucher’. Guests who purchase an Etihad Travel Voucher between 10 and 24 June 2020 will receive an extra 50% cash value for future travel from 1 August 2020 onwards. Robin Kamark, Chief Commercial …

News Desk DUBAI: Dubai Chamber of Commerce and Industry and Amazon recently held a joint webinar that highlighted the benefits and competitive advantages of selling online in the current business landscape reshaped by the Covid-19 pandemic. The virtual workshop was attended by 330 participants, representing businesses operating various economic sectors, including retail, electronics and food and beverages, among others. Presentations …

KARACHI: Naveed Lakhani, Chairman Hussain Lakhani Hospital and Erum Lakhani, Chancellor Iqra University with Dr. Azra Pechuho, Health Department of Sindh donating ventilator from their family hospital established to serve the underprivileged of the society. Dr Azra appreciated the gesture from the welfare hospital in such times of covid crisis. PR

KARACHI: SICPA Pakistan has completed the installation of a Solar Energy System at its factory in Karachi. With an operating life of 25 years, annual generation of the project is 245 MWH. This Solar Energy Installation will on average generate 671 KWH daily, meeting 25% of the electrical power demand of SICPA Pakistan by Green Energy. This will reduce the …

DUBAI/KARACHI: Emirates has resumed scheduled services from Pakistan, operating flights from Karachi and Lahore to Dubai yesterday. The first scheduled flight from Islamabad will take off on Thursday. The resumption comes after over two months of travel restrictions imposed globally due to the COVID-19 outbreak. Emirates is operating 14 weekly flights to Dubai, including seven from Karachi, five from Lahore and …

News Desk DUBAI: ENOC Group recently opened two new service stations in Lehbab and Al Qudra in Dubai. The expansion comes as part of the Group’s strategic plans to strengthen its retail presence across the UAE and in line with its support to the Government through providing uninterrupted fuel supplies and services to communities during the COVID-19 pandemic. The opening of …

DUBAI: Emirates has received approvals to carry passengers on flights to Kabul in Afghanistan, starting from 25 June, taking to 30 the total number of destinations currently offered to travellers. In addition to Kabul, flights to the following cities can be booked on emirates.com or via travel agents: Bahrain, London Heathrow, Manchester, Frankfurt, Paris, Milan, Madrid, Zurich, Vienna, Amsterdam, Copenhagen, Dublin, …

News Desk DUBAI: While new publishers are dime a dozen, nobody has a mandate quite as unique as Author In Me Ltd. The multi-award-winning company doesn’t just publish books written by children – but also offers creative writing courses to enable children to come up with that perfect story, create a book and have it published on a global digital …